Yes, we offer free shipping on all orders—no hidden fees or extra charges! What you see is what you pay, with fast and reliable delivery included at no additional cost.

Your order will be processed within 1 to 3 business days and delivered within 8 to 15 business days, depending on your location. You’ll receive tracking details once your order ships, so you can monitor its progress every step of the way.

🕒 Order Modifications:
Orders may be modified within 24 hours of purchase. For any changes to size, address, or item, please email us at support@kickluxe.com as soon as possible. After 24 hours, your order may already be in processing and cannot be changed.

🔁 Returns & Exchanges:
If you're not completely satisfied due to a defect, wrong item, or damage during shipping, you may request a return or exchange within 30 days of delivery.
We’ll guide you through a smooth return or exchange process — just contact us at support@kickluxe.com.

⚠️ Returns for sizing issues, preference changes, or buyer’s remorse are not accepted.

We provide detailed sizing guides for every sneaker we sell, helping you make the best choice. If you’re unsure, feel free to reach out to us for personalized assistance, and we’ll help you find the perfect fit.

We accept a variety of secure payment methods, including credit/debit cards, PayPal, and more. Your payment is processed securely to ensure peace of mind.

Answer DescriptionYes, all the sneakers in our store are 100% authentic, sourced directly from top brands. We guarantee the quality and authenticity of every pair we sell.

Once your order ships, you’ll receive an email with tracking information so you can follow your sneakers on their journey to you. We’ve got you covered from checkout to delivery!

Yes, we offer gift cards that make the perfect gift for any sneakerhead! You can purchase them directly on our site for a convenient and thoughtful gift option.

If you need to cancel or modify your order, please contact us as soon as possible. We’ll do our best to accommodate your request before the order is processed and shipped.

Need assistance? We're here for you! Our team can help you find the perfect pair of sneakers based on your style, size, and needs. Reach out anytime, and we’ll make sure you find what you’re looking for!