Welcome to Kick Luxe. We’re proud to bring you authentic, hard-to-find sneakers—carefully sourced, inspected, and shipped with care from our trusted global partners.

Here’s what to expect when ordering from us:

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📦 Order Processing

• All orders are processed within 1–3 business days.

• Once your order is confirmed, we begin sourcing your sneakers from our vetted global network.

• Each pair undergoes a thorough authenticity and quality check before shipping.

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🚚 Shipping & Delivery Time

• Shipping Time: 8–15 business days (depending on your location)

• Carriers: DHL, FedEx, UPS, USPS, and other reliable local couriers

• Tracking: Every order includes full tracking, emailed to you as soon as it ships

Note: Business days exclude weekends and public holidays. Delays due to customs or local postal issues may occasionally occur, but are rare.

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🌍 Where We Ship

We ship worldwide, including:

• United States & Canada

• United Kingdom & Europe

• Australia & New Zealand

• Asia, Middle East, and more

If your location isn’t eligible, the system will notify you at checkout.

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✅ Kick Luxe Delivery Guarantee

Your order is fully protected with our Kick Luxe Delivery Guarantee:

• If your order is lost, damaged, or delayed beyond 30 days, we will:

  • Reship your order at no extra cost, or

  • Issue a full refund—your choice.

Our logistics team monitors shipments closely to resolve any issues before they reach you.

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💰 Customs, Duties & Taxes

International orders may be subject to import duties or taxes once the package reaches your country. These fees are not included in your order total and are the responsibility of the customer. Please check with your local customs authority for more details.

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Why 8–15 Days?

We’re different from traditional resellers. Here’s why:

• We source directly from trusted international suppliers to get you authentic pairs at better prices.

• Every order is inspected and verified before it leaves the warehouse.

• The result: more access, lower markups, and full peace of mind—even if it takes a few extra days.

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👋 Need Help?

Our customer support team is available 24/7 and ready to help.

• Email: support@kickluxe.com

• Response time: Typically within a few hours

Whether you need help tracking your order, choosing the right size, or solving an issue—we’re here for you.

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Summary

• Orders ship in 8–15 business days, fully tracked

• Worldwide shipping available

• All items inspected for authenticity

• Full delivery protection: reship or refund if issues arise

• Transparent support: support@kickluxe.com

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Thanks for choosing Kick Luxe. We’re here to deliver legit heat—no fakes, no stress.