Last Updated: 04/05/2024

Welcome to kickluxe.com ("the Site"), operated by Kick Luxe ("we," "us," or "our"). We value your privacy and are committed to protecting the personal information that you provide to us. This Privacy Policy outlines how we collect, use, share, and protect your information when you visit or make a purchase on our website.

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1. Information We Collect

1.1 Personal Information You Provide

When you visit the Site or make a purchase, we collect the following personal information:

• Identity Information: Your name, email address, and phone number.
• Billing and Shipping Information: Your shipping address, billing address, and payment details.
• Purchase History: Information about the products you purchase, including transaction history.

1.2 Information We Collect Automatically

We also automatically collect certain information when you visit or interact with our Site, including:

• Device Information: Details about your device, including your IP address, browser type, operating system, and device identifiers.
• Usage Data: Information about how you use the Site, such as pages viewed, links clicked, search terms, and time spent on various sections of the Site.
• Cookies: We use cookies and similar technologies to enhance your experience and track your preferences. You can manage cookie settings through your browser.

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2. How We Use Your Information

We use the information we collect for the following purposes:

• To Process Orders: To fulfill your order, including processing payments, providing invoices, and arranging shipping.
• Customer Support: To respond to your inquiries and provide customer service.
• Personalized Experience: To enhance your experience on the Site by tailoring content, recommendations, and offers to your preferences.
• Marketing and Advertising: To send you promotional materials, special offers, and updates about our products and services, based on your preferences.
• Improvement of Services: To improve the functionality and performance of our Site, including analyzing usage patterns.

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3. Sharing Your Information

We respect your privacy and do not sell your personal information. However, we share your information with trusted third-party service providers to help us operate our business and fulfill your orders. These third parties include:

• Payment Processors: To process your transactions (e.g., Shopify Payments, PayPal).
• Shipping Carriers: To deliver your orders (e.g., UPS, FedEx, USPS).
• Marketing and Analytics Providers: To analyze usage patterns and run targeted advertising (e.g., Google Analytics, Facebook Ads).

These third parties are contractually obligated to protect your personal information and are only allowed to use it for the purposes specified by us.

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4. Data Security

We take your privacy seriously and implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use encryption to protect payment information during transmission and follow industry best practices to safeguard all collected data.

However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

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5. Your Rights and Choices

5.1 Access and Correction

You have the right to access, update, or correct your personal information. If you would like to request a copy of your data or make changes to it, please contact us at support@kickluxe.com.

5.2 Marketing Communications

You can opt out of receiving marketing emails from us at any time by clicking the "unsubscribe" link at the bottom of our emails or by contacting us directly. Please note that you may still receive transactional emails regarding your orders or account.

5.3 Cookies

You can manage your cookie preferences by adjusting your browser settings. However, disabling cookies may impact the functionality of some parts of our Site.

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6. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will post the revised version on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If we make significant changes to this Privacy Policy, we will notify you by email or by posting a notice on our Site. Your continued use of the Site following any changes constitutes your acceptance of those changes.

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7. Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at:

Kick Luxe
Email: support@kickluxe.com

We are committed to responding to your inquiries in a timely and efficient manner.

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Thank you for trusting Kick Luxe with your personal information. We are dedicated to ensuring your privacy is protected as you shop with us.